property management

The tenant journey:

Property management at unitii covers the entire tenant journey.  The tenant journey includes everything from when the prospect is searching for an apartment through to when they move out of the apartment.

Every step of the journey has its own unitii process.

When you partner with unitii we collaborate with you to understand your vision for your property and create a proposal that suits your needs. 

Our years of experience in the industry combined with your vision will lead to increased tenant satisfaction which can lead to higher revenue.

We will cater to your needs and ensure your property is operating seamlessly.

Our Property Management Platform Covers the Full Rental Journey

MARKETING:

  • Every property listed with unitii gets its own landing page designed to showcase all the properties features
  • We market your property on highest impact advertising channels and social media
  • Quality photographs are taken, ensuring prospects see the best your unit and property has to offer
  • Up to date market surveys ensuring you get maximum  rents
  • Online booking platforms keep things simple for the prospect

TENANT SCREENING:

  • We take tenant screening to the next level requiring employment verification, credit and landlord checks as well as criminal and social media checks
  • All applications are done electronically leaving little room for errors


MOVE-IN & LEASE SIGNING:

  • All leases are electronically signed prior to move in and stored in our database
  • We ensure all tenants have sufficient insurance before they move in
  • Thorough move-in inspection including photographs
     

EXCEPTIONAL CUSTOMER SERVICE:

  • We act as a point of contact for you and all your tenants concerns
  • Resident friendly tenant portal
  • Friendly, available and attentive unitii team members
  • Ongoing resident communication
  • Creating a community at each property with regular tenant events and activities 
     

REPAIRS & MAINTENANCE:

  • Proactive and preventative maintenance programs
  • Detailed reporting
  • Bi-annual suite inspections
  • 24-hour emergency response
  • 72-hour maintenance response
     

ONGOING PROPERTY MANAGEMENT:

  • Thorough understanding of landlord-tenant laws helping to avoid potential lawsuits, saving time and money
  • Maximize your ROI by minimizing expenses and reaching optimal rents
  • Lease renewals and thorough documented move-out inspections
  • Tenant surveys
     

PM & CRM MANAGEMENT SOFTWARE:

  • Leading property management software
  • Strategic partnerships with cutting edge companies
  • Superior customer relationship management (CRM) program
  • Keeping up to date with the latest technologies

STAFFING:

  • Recruiting professional employees with a focus on our unitii philosophy 
  • Boots on the ground to keep the stress away from you
  • Hiring, payroll and human resources all included
     

REPORTING:

  • Monthly, quarterly and annual statements
  • Transparent reporting to keep you up to date with your investments
  • Specialized reporting including; leasing, maintenance, and customer satisfaction
  • Annual budgeting